US Consumer Privacy Notice

Rev. 2/2020

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FACTS: WHAT DOES AmeriHome DO WITH YOUR PERSONAL INFORMATION?

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?  

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and Payment History
  • Income and Account Balances
  • Credit Scores and Credit history

When you are no longer our customer, we continue to share your information as described in this notice. 

How? All financial companies need to share Customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their Customers’ personal information; the reasons AmeriHome chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does AmeriHome share? Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to creditbureaus, or as otherwise permitted by law Yes No
For our marketing purposes — with service providers we use to offer our products and services to you Yes No
For joint marketing with other financial companies No We Don’t Share
For our affiliates’ everyday business purposes — information about your transactions and experiences No We Don’t Share
For our affiliates’ everyday business purposes — information about your creditworthiness No We Don’t Share
For non-affiliates to market to you No We Don’t Share
Questions? Call (888) 469-0810 or go to https://www.amerihome.com/contact-us/
Who we are
Who is providing this notice? AmeriHome Mortgage Company LLC; 

In Arizona, Doing business as   AmeriHome Funding, LLC;
In Idaho and Virginia, Doing business as   AmeriHome Mortgage;
In Nebraska, Doing business as   AMC, LLC.
What we do
How does AmeriHome protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does AmeriHome collect my personal information?  

We collect your personal information, for example, when you

  • Pay your bills or
  • Give us your income information or
  • Open an account or
  • Give us your contact information or
  • Provide employment information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies 

Why can’t I limit all sharing?  

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes — information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.
See below for more on your rights under state law.
 

Definitions
Affiliates  

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • AmeriHome does not share with our affiliates.

 

Non-affiliates  

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • AmeriHome does not share with non-affiliates so they can market to you.

 

Joint marketing  

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • AmeriHome does not jointly market.

 

Other important information
Nevada Residents: This notice is provided pursuant to state law. You may elect to be placed on our internal marketing do-not-call list by calling 888-469-0810 or write to AmeriHome Mortgage Company, LLC, 1 Baxter Way, Suite 300, Thousand Oaks, CA 91362-3888, Attention: Consumer Support, or send a secure email to consumersupport@amerihome.com. For further information concerning these requirements you may contact us at our phone number or address above or you may also contact Nevada’s Office of the Attorney General at:
555 E. Washington Avenue, Suite 3900, Las Vegas, NV 89101; Telephone: 702-486-3132, or email at AgInfo@ag.nv.gov
California Residents: We will not share information we collect about you with companies outside of AmeriHome unless the law allows. We may share information for example, with your consent, to service your account, or to report to credit bureaus. We will limit sharing among our affiliates to the extent required by California law. For more information, see also the separate California Consumer Privacy Notice on our website at https://correspondent.amerihome.com/privacy/
Texas Residents: For questions or complaints about your loan, please contact us at 888-469-0810 or send a secure email to consumersupport@amerihome.com. If your complaint cannot be resolved, COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 North Lamar, Suite 201, Austin, Texas 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT (877) 276-5550.
Call Monitoring and Recording: If you communicate with us by telephone, we may monitor or record the call.